Shipping Policy
Delivery Options Overview
Our Shipping Policy is designed to provide you with clarity and transparency about our shipping processes and expectations. Whether you’re eagerly awaiting your package or need to understand our delivery options, we’re here to guide you through our commitment to timely shipments and reliable service.
Delivered to Your Door
Delivered to Your Door
Our team delivers across the UK to your door in 1-3 days.
FREE UK Delivery
When your order is over £420.
(Orders under £420 include a £45 delivery charge.)
Collect from Depot
During checkout, you can choose to get your order sooner by collecting from one of our many UK depots.
Collect from a Depot
Collect from a Nationwide Depot
Find a Depot Near You
BIRMINGHAM
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
BOW
OPENING HOURS
Monday - Friday 06:30-17:00
Saturday 07:00-10:30
Sunday Closed
BRISTOL
OPENING HOURS
Monday - Friday 07:30-17:00
Saturday - Sunday Closed
CAMBRIDGE
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
CARDIFF
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
CHESSINGTON
OPENING HOURS
Monday - Friday 07:00-16:30
Saturday - Sunday Closed
FARNBOROUGH
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday 07:00-11:00
Sunday Closed
GATESHEAD
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
GLASGOW
OPENING HOURS
Monday - Friday 07:30-17:00
Saturday - Sunday Closed
KENT
OPENING HOURS
Monday - Friday 07:30-17:00
Saturday - Sunday Closed
LEEDS
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
MANCHESTER
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
SOUTHAMPTON
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
REDDITCH
OPENING HOURS
Monday - Friday 07:00-17:00
Saturday - Sunday Closed
Exchange or Return of Goods
You must initiate a return and request a refund from your Account > Orders page. Navigate to your order and follow the instructions to initiate a return. You will then be provided with further instructions, including reasons for return and information on how to send the item(s) back.
Returns are not accepted if:
- New packages have been opened.
- There is no verified order receipt.
See our full Returns and Refund Policy for more information.
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